RESUME
Youssef AMAZOUAR
New Al Thumama Doha QATAR

I am a tireless seeker of knowledge, occasional purveyor of Customer service and also, coincidentally, a web designer.

Well-rounded web developer with 10 years experience working as a Customer service representative for large corporations.

Bachelor's degree of computer network engineering and system’s security, and 2 year diploma in computer networks technical. These bodies of knowledge support my well in knowing how to relay messages creatively and technically while still minding bottom-line business considerations.

EDUCATION
Hassan 1st university
2014
Bachelor's degree

Bachelor’s degree in computer networks and security

EMSET-P
2007
Computer network and security

Technician specialized in computer network

Moha Ou Hammou
2004
Hight school degree

Experimental sciences baccalaureate

EXPERIENCE
Escape Hunt QATAR
2019
Customer service representative

- Receive customers, give them a briefing of the game
and give them hints during the game stating that the
game lasts 60 minutes.
- Manage computer equipment and video surveillance
system for high quality service to customers.

Albarid Bank
2018-2019
Customer service representative

- Receive customers, install the application of mobile banking,
and give them a briefing about the application options.

Viva Conseil
2017-2018
Customer service representative

telephone prospecting in French of life insurance.

ALAMANA
2010-2016
Customer servce representative

80 customers per working day.
-Receive and guide customers to make an appropriate choice of product
that meets their needs. (the target customers are often small business owners who need to grow their business)
- Perform cash transactions and transfer money (Western Union, Money Gram, Ria ...).

Skills
Customer Service
Web design
Ms Office
Sales
Network administration
CCTV
Java EE
Languages
Arabic
French
English
Other skills
Music composition
Graphic design
Web Marketing