04/2021 : Present

Al Khor/Qatar

Sales consultant with OOREDOO Qatar.
* Efficient communication with our valued Customers proactively.
* Sale the different products that adapt to the exact Customer’s needs.
* Ensure a very good Customer experience (G.R.E.A.T).
* Good organization of paperwork and attention to detail to ensure a great working day.
* Make sure to always achieve my monthly targets.

05/2019 : 03/2021

Doha/Qatar

* Assist in planning and facilitating gaming events.
*Ensure player satisfaction by responding timely and accurately to Customer’s complaints and disputes.
*Analyze feedback and suggestions from Customers for continuous improvements of Services.
*Monitor disturbances and imbalances during activities and provide corrective

10/2018 : 04/2019

Marrakech/Morocco

* manage the product of the ABB application, according to the commercial
policy defined by the management, in the different dimensions: creation, launch,
promotion in social media, marketing, monitoring and development.
*Ensure product / market monitoring and technical monitoring with the
collaboration of sales or customers.

10/2017 : 08/018

Marrakech/Morocco

telephone prospecting in French of life insurance.

08/2016 : 07/2017

Doha/Qatar

*Receive customers, give them a briefing of the game and give them hints during the game stating that the
game lasts 60 minutes.
*Manage computer equipment and video surveillance system for high quality service to customers.
*Each stage contains 3 screens, 3 CCTV cameras and an audio system for sound effects (screens to give
advice, cameras to control the needs of customers and sound effects to give the game a suspenseful
appearance).

11/2010 : 06/2016

Marrakech/Morocco

*Receive and guide customers to make an appropriate choice of product
that meets their needs. (the target customers are often small business owners who need to grow their business)
*Perform cash transactions and transfer money (Western Union, Money Grame, Ria …).